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Posts Tagged ‘Consumer Tips’

CTIA’s Consumer Tips on Travel: More Apps

**NOTE: CTIA has also updated a list on tools carriers offer and shortcuts using your wireless device to help consumers manage their voice, data and text usage.**  In our final post on the 2nd Annual “Wireless World Travel Week,” we’ve updated our list of apps that will help consumers manage your voice, text and data usage, [...]

How to Manage Your Wireless Account Using Your Wireless Device

**NOTE: CTIA has also updated a list on apps and tools carriers offer to help consumers manage their voice, data and text usage.** Yesterday, we highlighted key steps consumers should take to manage their wireless service plans when traveling abroad, in honor of the 2nd Annual FCC “Wireless World Travel Week.” Consistent with subscribers’ desire to [...]

CTIA Statement on the FCC’s 2nd Annual “Wireless World Travel Week”

In response to the FCC’s announcement about the second annual “Wireless World Travel Week,” I released the following statement: “Since the first ‘Wireless World Travel Week,’ more carriers have taken steps to empower consumers by introducing new – or enhancing existing – tools and resources for customers to ensure the best international calling, texting and [...]

Consumer Tips on International Travel: What Your Carrier Offers

**NOTE: CTIA has also updated a list on apps and shortcuts using your wireless device to help consumers manage their voice, data and text usage.**  With the summer travel season in full swing, CTIA is pleased the FCC launched its 2nd Annual “Wireless World Travel Week.” CTIA takes this opportunity to remind you that using your [...]

CTIA Announces “Wireless Consumer Checklist” Initiative

With a variety of options for voice, data and text messages, CTIA announced this morning our two different guides that offer consumers standardized questions to ask customer representatives when choosing their wireless service and plans. We developed these guides with many of our members and some of them have already posted their responses to the [...]

To Manage Wireless Accounts, Consumers Benefit from Education, Not Regulation

We recently submitted reply comments to the FCC urging them to proceed cautiously on the “bill shock” matter. According to the FCC’s 2010 survey, more than 92 percent of wireless device users are satisfied with their service. Don’t get us wrong, we’re working hard to get the remaining 8 percent, but it’s great to have [...]

Cell Taxes: Excessive and Discriminatory

We continue our focus on this month’s theme of consumer tips by focusing today on wireless taxes. When you look at your bill, you’ve likely seen that your mobile devices and services are exessively and discriminatorily taxed. We believe this is a terrible attempt to discourage its use. When you look at it from an economic [...]

Consumer Tips

This month’s WOW Policy Point focuses on five wireless topics and offers tips and useful information about them. Recycling, safe driving and taxes and fees are just a few of what’s covered as these are important to both consumers and the wireless industry.

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