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Posts Tagged ‘Consumer Protection’

U.S. Wireless Industry Announces Steps to Help Deter Smartphone Thefts and Protect Consumer Data

CTIA and its members always want America’s wireless users to be safe. This morning, CTIA and participating wireless companies announced the following four steps to help deter smartphone thefts and protect consumer data. These four voluntary industry commitments by CTIA and our participating members will effectively address this issue while continuing to evolve as new [...]

Anti Theft and Loss Protection Apps for Wireless Handsets

There are a number of apps that can track, locate, lock and/or wipe your wireless device if it gets lost or stolen. As a reminder, we’ve also posted videos with step-by-step instructions on how to install a password on your wireless device. Here are some examples from a variety of popular operating systems. Android App [...]

CTIA’s Tips to Protect Yourself If Your Cellphone is Stolen

CTIA and the wireless industry are extremely concerned about our customers and their safety. To make sure you protect yourself in the event your cellphone is stolen, here are 2 tips that you can take now to render your mobile device useless. All consumers should use their password to prevent others from accessing your phone. [...]

Stopping Unsolicited Political Campaign Texts

With the election cycle’s presidential primary season in full force, many Americans have received campaign literature, seen television ads and met candidates who are vying for their vote. Unfortunately, some wireless customers have also received unwanted text messages from political campaigns and some of these messages were sent in the middle of the night (between [...]

2011 Wireless Industry Success: “Wireless Consumer Usage Notification Guidelines”

In October, CTIA announced the “Wireless Consumer Usage Notification Guidelines” that will provide wireless consumers with an alert before and after they reach their monthly limits for voice, data and messaging as well as when they travel abroad. Brian Josef, Assistant Vice President, Regulatory Affairs explains more about  the announcement that was made with FCC [...]

CTIA Statement on the U.S. National Transportation Safety Board Recommendations

In response to the U.S. National Transportation Safety Board’s recommendations released today, I issued this statement: “CTIA and the wireless industry agree that when drivers are behind the wheel, safety should be their number one priority. Manual texting while driving is clearly incompatible with safety, which is why we have historically supported a ban on [...]

Consistency in Ratings and Standards with Mobile Application Rating System with ESRB

Speaking at the CTIA Mobile Application Rating System with ESRB announcement, Patricia Vance, President, Entertainment Software Rating Board (ESRB), says that consumers value ESRB tools to guide and help them make informed choices about the age appropriateness of content. The adoption of ESRB ratings for mobile apps fosters consistency in ratings and standards across multiple [...]

Sen. Pryor: Growing Number of Children Using Wireless Indicates Shift in Media Consumption

According to Common Sense Media, more than half of all children eight and under have access to a mobile device in the home, and 11 percent use a cellphone, tablet or similar device for media consumption in a typical day. Speaking at the CTIA Mobile Application Rating System with ESRB announcement, Sen. Mark Pryor (D-AR) [...]

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