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Posts Tagged ‘Consumer Protection’

Guest Post from Sprint: Protect your smartphone in case it is lost or stolen

In the last couple of weeks, we’ve been highlighting some of the wireless industry’s tools and tips to help consumers protect themselves and their smartphones from being stolen. Today’s guest post was originally published on the Sprint Community site on April 18 from JGatSprint. It is disconcerting to think about losing your smartphone. From email […]

Guest Post from T-Mobile USA: Report a lost or stolen phone

We’re continuing to help educate consumers about the tools and tips they can use to protect themselves and their smartphones from being stolen (reminder about the four steps to deter smartphone thefts). Today’s guest blog post is from T-Mobile USA on what its customers should do if their devices are lost or stolen. For more […]

Guest Post from AT&T: Protecting Your Device, Protecting Your Information

As part of our continued efforts to educate consumers about the tools and tips they can use to protect themselves and their smartphones from being stolen (as part of the four steps to deter smartphone thefts), we’re posting some information from the participating wireless companies. Today’s guest blog post was originally posted on the AT&T […]

U.S. Wireless Industry Announces Steps to Help Deter Smartphone Thefts and Protect Consumer Data

CTIA and its members always want America’s wireless users to be safe. This morning, CTIA and participating wireless companies announced the following four steps to help deter smartphone thefts and protect consumer data. These four voluntary industry commitments by CTIA and our participating members will effectively address this issue while continuing to evolve as new […]

Anti Theft and Loss Protection Apps for Wireless Handsets

There are a number of apps that can track, locate, lock and/or wipe your wireless device if it gets lost or stolen. As a reminder, we’ve also posted videos with step-by-step instructions on how to install a password on your wireless device. Here are some examples from a variety of popular operating systems. Android App […]

CTIA’s Tips to Protect Yourself If Your Cellphone is Stolen

CTIA and the wireless industry are extremely concerned about our customers and their safety. To make sure you protect yourself in the event your cellphone is stolen, here are 2 tips that you can take now to render your mobile device useless. All consumers should use their password to prevent others from accessing your phone. […]

Stopping Unsolicited Political Campaign Texts

With the election cycle’s presidential primary season in full force, many Americans have received campaign literature, seen television ads and met candidates who are vying for their vote. Unfortunately, some wireless customers have also received unwanted text messages from political campaigns and some of these messages were sent in the middle of the night (between […]

2011 Wireless Industry Success: “Wireless Consumer Usage Notification Guidelines”

In October, CTIA announced the “Wireless Consumer Usage Notification Guidelines” that will provide wireless consumers with an alert before and after they reach their monthly limits for voice, data and messaging as well as when they travel abroad. Brian Josef, Assistant Vice President, Regulatory Affairs explains more about  the announcement that was made with FCC […]

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