Hold-Free Networks CEO Lance Fried says that you don’t have to wait on hold to talk to a customer service representative again. By using your smartphone to call for customer service, the Hold-Free app will provide your account details to the company so they can call you on your wireless device when they’re prepared to answer your questions. Whether it’s travel, insurance, cable or another kind of company, Fried says that his Hold-Free app makes calling customer service more dignified and more convenient.
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