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Consumer Tip: How to Manage Your Wireless Account

As we said in our statement yesterday, CTIA looks forward to educating the FCC on the free offerings many carriers provide their consumers to help them manage their wireless usage. Here’s some of the shortcuts that carriers offer their customers. 

As a reminder, consumers may also call their carriers or visit their carriers’ websites to get their usage information. 

AT&T

  • *BAL# (*225#) and “Send” = Check your balance
  • *MIN# (*646#) and “Send” = Check your minutes
  • *DATA# (*3282#) and “Send” = Check remaining data usage (including text, pictures/videos and Internet) 
  • *NEW# (*639#) and “Send” = Check your upgrade eligibility
  • *PAY (*729) and “Send” = Make a payment

SouthernLINC Wireless

  • #BAL and “Send” = Check your balance (prepaid customers)
  • #ADD and “Send” = Add talk time (prepaid customers)
  • #MIN and "Send" = Check your minutes in the current billing period (contract/postpaid customers)
  • #PAY and "Send" = Make a payment (contract/postpaid customers)

Sprint Nextel

  • *2 and “Send” = Check your usage, balance and to find your nearest Sprint store
  • *3 and “Send” = Make a payment
  • *4 and “Send” = Check your minutes

T-Mobile

  • #MSG# (#674#) and “Send” = Check how many text messages sent and received and how many remaining
  • #MIN# (#646#) and “Send” = Check your minutes used and when your billing period ends
  • #BAL# (#225#) and “Send” = Check your current balance and date last payment was received

U.S. Cellular

  • #BAL (#225) and “Send” = Check unbilled minutes, mobile to mobile minutes and text messages

Verizon Wireless

  • #BAL and “Send”  = Check your balance
  • #MIN and “Send” = Check your minutes
  • #PMT and “Send” = Make a payment
  • #DATA and “Send” = Check text and picture count and data usage
  • *611 and “Send” = Access account information

 

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