CTIA Response to the FCC’s Public Notice Announced Today

I issued the following response to today’s Public Notice by the FCC:

“We look forward to educating the Commission on all of the carriers’ activities and offerings so that customers can stay informed. Each of the four large carriers, as well as many smaller carriers, provide consumers the ability to monitor how many minutes, how much data and how many texts they have used for free by simply typing key phrases in their phone such as *MIN, *BAL, # MIN, #DATA, *2 and more. Consumers can also call their carriers or check their usage via their carriers’ websites. Even though the ‘hundreds of complaints’ that the Public Notice references is less than four ten-thousandths of a percentage of the industry's total subscribers, the industry strives to serve and provide all of our 285 million customers with the necessary tools to have a positive experience.”